Terms of Use & Privacy Policy – Millheat app


Important Tips

        Before using Mill WiFi products (hereinafter referred to as "this product"), please read and understand all the rights and restrictions specified in User License Agreement (hereinafter referred to as "this agreement").


        Mill International AS (hereinafter referred to as "we" or "Mill") strive to always respect and strictly protect all users. We are not subject to any violation in the use of the legitimate rights and interests of the product (including user privacy, user data, etc.)

        This product includes, but not limit to, intelligent heaters and products related to Millheat APP software and operated by Mill. The related intellectual property rights (including all copyrights, patent rights, trademark rights, etc.) of this product belongs to Mill International AS.

        This agreement (including the privacy policy in the last part) is the final, complete and exclusive agreement between the user (including the natural persons, legal persons or other organizations which obtain the products through various legal channels, hereinafter referred to as "the user" or "you") and Mill for this product, and replaces and merges the discussion and agreement on the above matters between the parties.

        This Agreement shall be legally binding on the use of this product by the user, and you have made a commitment to ensure that you have the right and ability to enter into this agreement. Users' starting using this product will be deemed to have accepted this agreement. Please read and understand the terms and conditions of this agreement carefully, including exemptions and limitations of Mill's liability and restrictions on the rights of users (When a minor is reviewing, he/she shall be accompanied by a legal guardian). If you can't accept all the terms and conditions of this agreement, please do not start using this product.


        1. Usage

        1.1 Account

        You need to register a Mill account and provide related personal information on the registering page if you want to use more functions of this product. You must promise and guarantee that:

        1.1.1 All the registered information you provide should be true and accurate;

        1.1.2 The act of using this product should be legal;

        1.1.3 You can stop using your account at any time according to the instruction of Mill account.

        This product will retain or terminate your account in accordance with the 5th provisions of this agreement. You must promise to keep your login information secret, not to be acquired and used by others, and to be responsible for all the actions you have under your account. You must notify Mill of any action that may violate the law, unauthorized use or suspected unauthorized use. This product does not bear legal liability for the loss caused by failure to comply with the above requirements.


        1.2 Network acceleration and fault detection service

        In the process of using the product, as for some parts of the use of the scene, after consulting you the product will detect part of the network access behavior in the course of your use. The move is intended to help you make the network accelerate and perform fault detection services when necessary. The test is completed by the software program without any artificial monitoring, and you just need to use the relevant software programs to match and guide you to open the corresponding third party content or page. We promise to make sure that your privacy is not compromised during the use of this product.


        2.End user agreement

        2.1 permission

        According to the provisions of this agreement, this product will grant you the following non-transferable and non-exclusive license:

        2.1.1 The right to use this product

        2.1.2 Download, install, and use the right of the product in all your network communications equipment, computer equipment and mobile communication equipment.


        2.2 Restrictive clause

        This Agreement shall be subject to the following restrictions:

        2.2.1 You are not allowed to make any kind of licensing, sale, lease, transfer, distribution, or other commercial use of the product;

        2.2.2 Unless the law prohibits such restrictions, you shall not modify, translate, adapt, merge, use, break down, transform, or reverse compile, reverse engineering, etc., for any part or its derivative products;

        2.2.3 You may not use this product for the purpose of creating the same or competing services;

        2.2.4 You are not allowed to produce, reproduce, issue, sell, download or display any part of this product in any form or method except as expressly provided in law;

        2.2.5 You must not delete or destroy any copyright or other proprietary markup contained in this product.


        2.3 Rights ownership

        2.3.1 Mill permits you to use and download this product;

        2.3.2 Mill (and its "authorized person", if any) has all the relevant intellectual property rights of the product.


        2.4 Expense

        You must bear the cost of the purchase of the product, cost for personal Internet access or communication, information and other related costs gathered by a third party. If it involves other value-added services, we recommend that you and the value-added service providers to confirm the related costs.


        2.5 Any updated version, or update for future version or other changes to this product will be subject to this agreement.


        3.User content

        3.1 User content

        3.1.1 User content refers to all the content that is generated when the user downloads, releases, or otherwise use the product (e.g., your information, pictures, music, or other content).

        3.1.2 You are the only person responsible for your user's content, and you will assume the risk of being identified by you or any third party due to the disclosure of your user's content.

        3.1.3 You have agreed that your user's content is subject to the 4th restriction.


        3.2 feedback

        3.2.1 The suggestions (or "feedback") you propose to Mill shall be deemed to be the transfer of all rights of the "feedback" to Mill and you agree that Mill has the right to use this feedback in any reasonable way and related information. We will regard such feedback information as non-confidential and non-proprietary;

        3.2.2 You have agreed that you will not provide any information you see as confidential and proprietary to Mill.


        3.3 We will retain the right to share the content based on our judgment (rather than obligations).

        Whether or not be noticed, we have the right to delete and move your sharing content at any time for any reason. According to the 5th restriction, we have the right to retain or terminate your account.


        4.Restriction of rights

        4.1 You have agreed to use the relevant services in this product by sharing or other means, during which you will bear all legal liability arising from the risks due to the following acts:

        4.1.1 Undermine the basic principles set by the Constitution

        4.1.2 Endanger national security, reveal state secrets, subvert the state regime, destruct national unity;

        4.1.3 Damage national honor and interests

        4.1.4 Provoke the resentment, discrimination and unity among the nationalities.

        4.1.5 Undermine the national religious policy, and preach heresy and feudal superstition

        4.1.6 Spread rumors, disturb the social order and undermine social stability

        4.1.7 Spread obscene, pornographic, gambling, violence, murder, terrorism content abet criminal

        4.1.8 Insult or slander others, infringe upon the legitimate rights and interests of others

        4.1.9 Containing other contents prohibited by laws and administrative rules and regulations.


        4.2 You have agreed not to engage in any of the following acts:

        4.2.1 Release or share computer viruses, worms, malicious code, intentionally destroy or change computer systems or data software;

        4.2.2 gather other user's information or data, such as email address, etc. without authorization

        4.2.3 Maliciously use this product in an automated way to cause undue burden on the server or otherwise interfere with or damage the web server and network links.

        4.2.4 Attempt to access the server data or communication data of the product without authorization

        4.2.5 Interference and damage other users'access to this product


        5.Modification and termination

        5.1 modification

        5.1.1 This agreement allows for change. If there is any substantial change in this agreement, we will notify you by email or by the official website (http://www.millheat.com)of this product. After the change notification, continuing to use this product shall be deemed that You are aware of this change and agree to accept the terms and conditions.

        5.1.2 Mill reserves the right to modify, retain, or close any service of this product at any time without notice.

        5.1.3 You have agreed that Mill does not need to take responsibility for you or third party for any action of modifying, retaining or closing services of this product.


        5.2 Termination

        5.2.1 This Agreement shall enter into force as of the date of your acceptance, and shall continue to be valid in the course of your use of this product until the termination of this Agreement;

        5.2.2 Notwithstanding the above, if you use this product earlier than the time of your acceptance of this agreement, you understand and agree that this agreement becomes effective the first time you use this product, unless the product is terminated according to this agreement;

        5.2.3 We may reserve your right to use this product or the website account in accordance with the law; shall we terminate this agreement at any time for any reason, whether notice has been given or not, including, in good faith, believing that you have violated our acceptable use policy or other provisions of this agreement;

        5.2.4 Not subject to the provisions of the preceding paragraph, Mill reserves the right to terminate this agreement if the user violates the copyright of the third person and Mill receives the notice of the copyright owner or the legal agent of the copyright owner;

        5.2.5 As soon as this agreement is terminated, the right to use this product shall be terminated. You should be aware that your product termination means that your user content will be deleted from our active database. Mill does not assume any responsibility for your termination of this agreement, including the terminating your user account and deleting your user content.


        6. The third party

        6.1 You know or agree that some of our services are based on technical support from a third party.

        You are aware that this agreement is signed between you and Mill rather between you and the third party. Mill is the only responsible person based on the content, maintenance, support services, to ensure that the resulting litigation and other matters produced by the products. You have agreed to comply with and authorized to limit the use of this product to your products.


        6.2 Third party information and services

        6.2.1 This product contains some information and services of the third party. Mill does not control and is not responsible for the third party's information and services.

        6.2.2 Mill provides such information and services for the purposes of your convenience only or for the purposes of the third party's commitment and assurance.

        6.2.3 Users need to assume legal responsibility for the risk of using third party information and services.

        6.2.4 When users access the third party information and services, the terms and conditions of the third party are applicable.


        6.3 Other users

        6.3.1 This product contains the user content provided by other users. This product does not control and does not assume legal responsibility for user content. This product does not have the obligation to inspect, monitor, examine and approve, approve, promise and guarantee the user's content. You must assume legal responsibility for the risks arising from the use of user content and interaction with other users.

        6.3.2 Interaction between users and other users only belong to you and other users, and this product does not bear any legal responsibility for such behavior. You have agreed that this product does not bear legal responsibility for the result of such interaction.


        7. compensation

        7.1 You have agreed to use this product with no harm and avoid any complaints, lawsuits, losses, damages, liabilities, costs and expenses (including legal fees) from the third party due to any of the following acts or related activities.

        7.1.1 The behavior of users using this product;

        7.1.2 User content of the users

        7.1.3 The act of User's violating this Agreement


        7.2 Mill reserves the right to exclusively defense and the right to claim compensation.


        7.3 You have agreed that unless you obtain the Mill's written consent, you may not be in the form of a unilateral settlement with mill in the proceedings against the third party.


        7.4 Mill will make reasonable efforts to notify you of such litigation, litigation, or processes.


        7.5 In any case, this product is not responsible for any indirect, consequential, exemplary, incidental, special or punitive damages liability to you or any third arising hereunder. The risk of damaging the computer system or mobile communications equipment database by accessing and using this product shall be borne by you personally.


        8. Disclaimer of liability

        8.1 In case of any of the following circumstances, the product does not bear any legal liability:

        8.1.1 Provide your personal information in accordance with the requirements of the law or relevant government departments;

        8.1.2 Any personal information leakage due to your improper use;

        8.1.3 Any situation such as service interruption, blocked that cannot meet the user requirements due to hacker attacks, computer virus intrusion, illegal content information, the shielding of harassment information, government regulation and other network, technology, communication line, information security management measures, etc.

        8.1.4 Any situation that users cause losses due to the third party such as communication lines fault of the operators, technical problems, network, computer failures, system instability and other losses due to force majeure;

        8.1.5 The risk of using this product that arise from information containing threats, slander, contain objectionable or illegal content from others or anonymous people;

        8.1.6 This product prescribes that it doesn't make guarantee, express or implied, or in any form, on the timeliness, safety and accuracy of the products and its cooperation.


        9. Privacy policy

        As part of this agreement, you can find "privacy policy of Mill WiFi products" in the last part of this article. Please read and understand all the contents of the privacy agreement.


        10. Notice

        10.1 The user must provide a valid email address you have recently used in the Mill account. If the e-mail address you provide is not available or for any reason we are unable to deliver the message to you, the product isn't responsible for the risks due to the above reasons.

        10.2 The notices issued by the product and the e-mails sent to you containing this kind of notice undoubtedly constitute a valid notice.


        11. Applicable law

        11.1 This Agreement shall apply to the constitution of Kingdom of Norway.


        11.2 If there is a dispute between the two parties, it shall be settled through friendly negotiation; if not, it should be brought a lawsuit to a court where Mill is located.



        If for any reason some of the terms in this Agreement is not applicable, other provisions in this Agreement continue to be applied and terms which aren't applicable will be modified so that it can be applied in accordance with the law.


        13. Completeness

        13.1 This Agreement (including the privacy policy) is the final, complete and exclusive agreement between you and the product concerning the products, and replaces and merges the discussion and agreement of the parties regarding such matters (including the final user license, the terms of service and Privacy Policy).


        13.2 The subject of each part is for reading without any legal or contractual obligations.


        13.3 Unless mill agrees in writing, you may not assign the rights and obligations set by this agreement. Any action that violate the above provisions and attempt to transfer is invalid.





Mill Wifi - Privacy policy

        You can use our service in a variety of different ways, such as visiting Mill' s official website, Mill' s customers website to buy products, using Mill software on different terminals, services, etc. If you share information with us (for example, by creating a Mill account), we will be able to provide you with better service, such as showing product updates and advertisements with higher degree of correlation, helping you to connect with others or to share content with others more easily and quickly. Based on this purpose, we will explain to you the way we gather and use information, and how you can use it to protect your privacy.

        Our privacy policy includes the following aspects:

        - What information we gather.

        - How do we gather and use information.

        - How you can selectively provide this information, and how to access and update this information.

        - Information sharing, security and scope and revision of privacy policy


        Gathered information

        We gather two kinds of information:

        1) Personal information (personal information is the only way to identify or connect to one's data.)

        2) Impersonal information (Data that is not directly associated with any particular person).

If we combine impersonal information with personal information, such information will be considered as personal information during the period of combination.


        How do we gather and use information

        Gathering and using of personal information

        When you are interacting with Mill (hereinafter referred to as "us") and its associated companies, you may be asked to provide some personal information which are needed since you agree to use our basic product services. This personal information may be combined with other information to be used to improve our products or services.

        The following is the type of personal information that Mill may collect and some examples of how we use the information.

        Personal information gathering

When you create a Mill account, download and update the Mill software, participate in an online survey or other interactions with the Mill company, we will ask you to provide personal information, including but not limited to your name, telephone number, e-mail address, mailing address, etc.


        When you first use and activate a Mill device, your mobile user identification information, the unique identification code for the mobile device, and the information about the location of your device will be sent to Mill. The gathering of the above information may also apply to you to update the system or software and restore the factory settings, etc.

        Use of personal information

        Mill will strictly comply with the privacy policy and the contents contained in the update to use your personal information. Your personal information will be used only for the purpose of the gathering what has been identified and approved by you, and if there are any other purposes other than this, we will obtain your consent in advance.

        The personal information we gathered will be used to provide Mill products and services, process your order or fulfill the contract between you and Mill, to ensure the validation function and safety of our products, verify your identity, prevent and investigate fraud or other improper use. The personal information we gather will be used for our products and services development, although in general, we only use integrated information and statistical information for this purpose.

        The personal information we gather will be used for communication with you, for instance, we will send you a notice the first time Mill' s product or its service is updated and released.

        The personal information we gather will be used to personalize the design of the product and provide you with a more personal service, for instance, recommend and show you the content and advertising especially for you or for research in our service.

        Your mobile user identification information, the unique identification code and location information of the mobile device can be used to activate your warranty services and specific software licenses, and you may be invited to participate in the investigation. We also use this information to improve our products and analyze the efficiency of our business operations. But we will not use this information to track your location.

        Gathering and use of impersonal information

Meanwhile, in order to operate and improve Mill' s technology and services, Mill will automatically gather and use your impersonal information, which will help Mill to provide you with a better user experience and improve the quality of Mill' s service.

        Gathering of impersonal information

        When you create a Mill account, download Mill software and its update, participate in online surveys or take part in other interactions with Mill , we will gather your information such as occupation, language, zip code, area code and location information when you use Mill products.         Using habits and finding information related to problems-----When you use the Millheat application, we will anonymously conduct statistical overview on part of your using network to provide you with a better networking experience based on your need. In addition, when the Mill smart home system works abnormally or collapses, we will be likely to gather some environmental information for diagnostic problems such as equipment ID, internet protocol address, routing data packets, etc.

        Using of impersonal information

        The impersonal information we gather such as the occupation, language, zip code, area code and location when you use Mill product and other impersonal information, can help us better understand user behavior and improve our products, services and advertising.

        How users selectively provide information

        Everyone has a focus on the right of privacy. Based on this, we will clearly point out the way we gather information so that you can choose to accept the information provided.

        You can modify the location settings for your device on the device settings, for instance, change or disable the location method or the location server, or modify the accuracy of your location information, thereby changing the location information provided to Mill.

        Access and update of personal information

        Whenever you use our service, we strive to give you access to your personal information. If this information is incorrect, we will try to get you to update your information or delete information in a variety of ways (unless we have to keep this information for legitimate business or legal reasons). In updating your personal information, we may ask you to verify your identity and then handle your request.

        We may reject for those who have no reason to repeat, put too much technical support, cause risk of other people's privacy or very unrealistic request.

        As long as we allow you to access and modify information, and it does not require too much input, then we will provide this service for free. We strive to perfect the service to protect information from accidental or malicious damage. Therefore, when you remove the information from our service, we may not immediately remove these the residual copies of information from the server, nor may we remove the corresponding information from the backup system.

        Sharing information with the third party

        Unless the limited share stated in the privacy policy, we will strictly keep your personal information confidential and will not share your personal information to the third party.

        In the following cases, we will share your personal information with third parties without your permission:

        We share this personal information with third parties for legal investigation, litigation, enforcement or other legal mandatory requirements.

        We provide personal information to our subsidiaries, affiliates, or other trusted businesses or individuals so that they can represent our personal information. We require the parties above to agree to handle the personal information in accordance with our provisions, this Privacy Policy and any other applicable confidential and security measures.

        If any restructuring, merger or sale occurs to us, before transferring personal information we collect, we will continue to follow the current privacy policy constraints to ensure the confidentiality and will notify all affected users.

        According to the need to operate or protect users, such as in order to show the overall use of our products or services trends, we may share impersonal information gathered with the public and partners reasonably.

information safety

        We strive to provide protection for mill users, so as to prevent the information we save from unauthorized access, tampering, disclosure or damaging. Therefore, we have taken the following measures in particular:

        We will review the information collection, storage and processing practices (including physical security measures), in order to avoid a variety of systems from unauthorized access.

        We only allow Mill employees who need to know the information in order to help us to process personal information, and personnel who are authorized to deal with service company to access personal information, and they need to carry out strict confidentiality obligations of the contract. If they fail to fulfill these obligations, they may be held liable for legal liability or be terminated their relationships with Mill.

        For us, the security of your information is very important. Therefore, we will continue to work hard to protect your personal information security, and the implement storage, security encryption of transmission and other security means, so as not let your information to get unauthorized access, use or disclosure. At the same time, except for the user, other people have no right to access to some of the specific content of the encrypted data.

        The scope of application for privacy policy

        Our privacy policy does not apply to the products and / or services of the third party. Mill products and services may contain products and services of the third party. When you use third party products or receive third party services, they may get your information, so we are here to remind you to read the privacy policy of the third party.

        Meanwhile, this privacy policy does not apply to the gathering of data from the external websites after you click on the link.

        Gathering and using of personal information for children

        We recommend that children under 13 years old may use Mill products or services under the permission and guidance of their legal guardians.

        Mill will not gather their personal information in the case of knowing that the clients are children, nor will it disclose their personal information to any third party. Guardian has the right to refuse Mill and its affiliates to further gather personal information of the children, or require Mill and its affiliates to delete the personal information of the children. If we find that we have gathered personal information of children under 13 years old, we will take measures to remove such information as soon as possible.

        Revision of this privacy policy

        This privacy policy allows adjustment. Without your explicit consent, we will not impair the rights you should enjoy in accordance with this privacy policy, unless we send a notification through the email address you provide or publish notice on the website.